Customer Support Policy 

Welcome to “online.orane.com,” an initiative of Orane International, where your online beauty journey thrives with the guidance of expert instructors and a supportive community!
We understand that pursuing your passion in the vast world of beauty can sometimes elicit questions, require clarifications, and occasionally, a helping hand. This is where our comprehensive Customer Support Policy comes in, designed to ensure your learning experience is as smooth and enriching as possible

Reach Out with Confidence:

  • Dedicated Support Line: Whether you have a quick question about an online course, need technical assistance, or simply want to share feedback, our friendly support team is always happy to hear from you. Dial +91-8872500500, and we'll be there to assist you with a smile.
  • E-mail Inquiry: Prefer the written word? Send us your questions or concerns at support@orane.com, and we'll respond promptly with a detailed resolution.
What We Support:
Our dedicated support team is well-versed in all aspects of your online learning experience at Orane. Here's what we're here to help you with:
  • Enrollment and Payment Assistance: Navigate the course registration process seamlessly, understand payment options, and address any billing-related queries.
  • Technical Support: Experiencing glitches with the learning platform? We're here to diagnose and resolve any technical issues that might hinder your learning journey.
  • Course Content Clarifications: Have doubts about a specific lesson or need deeper insights into a technique? Our team is readily available to offer clarifications and guidance.
  • Feedback and Suggestions: Your voice matters! Feel free to share your feedback about our courses, platform, or overall experience. We value your input and actively strive to improve your learning experience.

Committed to Your Success:

At Orane International, we believe every aspiring beauty professional deserves the best possible support. We aim to cultivate a learning environment where you feel confident, empowered, and fully equipped to blossom in your chosen field.
Remember:
  • We prioritize timely responses to your inquiries, aiming to address them within 48 hours.
  • We value clear and concise communication, so please provide as much detail as possible regarding your queries for a faster resolution.
  • We treat every interaction with respect and courtesy, creating a positive and supportive environment for all our students.
So, explore the world of beauty with confidence at Orane International! We're here to guide you every step of the way, ensuring your online learning journey is as enriching and rewarding as possible.
Embrace your inner beauty, professional. Let's bloom together!